Last updated: 12 October, 2026
Welcome to the ktbaazi website and mobile application. These Terms and Conditions constitute a legal agreement between you and ktbaazi. By using our platform, registering, or accessing any service, you agree to these complete terms. If you do not agree with these terms, please do not use our platform.
Ktbaazi is an online gaming and betting platform offering Bangladeshi and international players a wide variety of games, slots, live casino, fish games, and sports betting services. Our services are provided purely for entertainment purposes, and every user must play responsibly.
These terms should be read together with our Privacy Policy, Responsible Gaming Policy, and other related policies. In case of any conflict, these Terms and Conditions shall prevail. We reserve the right to update these terms at any time, and updated terms will take effect as soon as they are published on the website.
To use ktbaazi's services, you must be at least 18 years or older must be. We strictly prohibit gaming by minors and follow age verification procedures. All information you provide during registration must be true, accurate, and complete. Providing false information may result in your account being suspended or closed and all winnings being forfeited.
It is entirely your responsibility to verify whether online gaming and betting is legally permitted in your country or region. In some countries, online gaming may be completely or partially prohibited. If you are located in a region where online gaming is prohibited, you may not use our services. ktbaazi shall not be liable for violations of your local laws.
Each individual may open only one account. Opening multiple accounts, using another person's account, or sharing accounts is completely prohibited. We regularly check for duplicate accounts and reserve the right to close accounts in violation.
Important Note: If you are facing gambling addiction or gaming problems, please use our responsible gaming tools or contact professional counselors for help.
To create an account, you must provide accurate information including your full name, date of birth, email address, phone number, and residential address. It is your responsibility to keep your account information up to date at all times. Your username and password must be kept completely confidential and never shared with third parties.
To ensure the security of your account, use a strong password that is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and special characters. We recommend enabling Two-Factor Authentication (2FA), which provides additional security for your account.
If you suspect unauthorized access to your account, immediately notify our customer support and change your password. You are fully responsible for all activity on your account, even if someone uses your account without your permission.
Ktbaazi accepts various secure and convenient payment methods including mobile banking, bank transfer, credit/debit cards, and e-wallets. Deposits are typically processed instantly and reflected immediately in your account balance. The minimum deposit amount depends on the selected payment method and usually starts from BDT 500.
All deposit transactions are secured by bank-level encryption and we protect the confidentiality of your financial information. We do not charge any hidden fees, but your payment provider may deduct their own charges. Deposited funds may only be used for gaming purposes and must not be used for money laundering or other illegal activities.
You may only use payment methods registered in your own name. Using third-party payment methods is strictly prohibited and may result in your account being closed and all funds being forfeited. We may request documents to verify your identity at the time of deposit.
You can withdraw your winnings and account balance at any time. Withdrawal requests are typically processed within 24 hours, though in some cases the verification process may take longer. The minimum withdrawal amount is BDT 1,000 and the maximum daily withdrawal limit depends on your account level.
You must verify your identity before your first withdrawal. This is mandatory to comply with international regulations and Anti-Money Laundering (AML) regulations. You may need to submit a copy of your national ID card or passport, proof of address (utility bill or bank statement), and proof of payment method. The verification process is typically completed within 24-72 hours.
Before you can withdraw winnings earned with a bonus, you must meet the wagering requirements. Each bonus has its own wagering conditions, which are specified in the promotional terms. If you do not complete the wagering requirements, the bonus and associated winnings may be forfeited.
Ktbaazi regularly offers bonuses and promotions such as welcome bonuses, deposit bonuses, free spins, cashback, and reload bonuses. Each promotion has specific terms and conditions that are clearly stated on the promotional page. Read the relevant terms carefully before claiming a bonus.
Bonuses typically come with wagering requirements, meaning you must wager the bonus amount a specified number of times before you can withdraw it. For example, if you receive a BDT 1,000 bonus with a 30x wagering requirement, you must place total bets of BDT 30,000. Wagering requirements generally must be met within 7–30 days.
Bonus abuse, claiming bonuses multiple times using duplicate accounts, or any fraudulent activity is completely prohibited. If such activity is detected, all bonuses, winnings, and account balance will be forfeited and the account may be permanently closed. We reserve the right to change, suspend, or cancel the terms of the bonus program at any time.
All games at ktbaazi are conducted fairly and transparently. We only offer games from internationally recognized game providers whose games are RNG (Random Number Generator) certified and regularly audited by third parties. The RTP (Return to Player) percentage for each game is clearly disclosed and you can view it at any time.
Each game has its own rules and payout table available in the "Help" or "Info" section inside the game. It is your responsibility to read the game rules before playing. If any incorrect payment occurs due to a technical error, bug, or system malfunction, that game round will be considered void and the relevant bet will be refunded.
Playing games using any kind of bots, scripts, software, or third-party tools is strictly prohibited. We regularly monitor suspicious activity and reserve the right to close accounts and forfeit all winnings for such violations. Collaborative or strategic play that affects the fairness of the game is also prohibited.
In our Sports Betting section, you can bet on football, cricket, basketball, tennis, and other popular sports. Both pre-match and live betting are available. Odds for each match are updated in real-time and may change depending on market conditions. Once a bet is placed and confirmed, it cannot be canceled or changed.
If an event is cancelled, postponed, or abandoned, all related bets will be considered void and stakes will be refunded, unless otherwise stated in the specific market terms and conditions. In the case of a tie or draw result, payout will be according to the specific market rules. If suspicious or fraudulent betting patterns are detected, we reserve the right to void bets and investigate accounts.
Maximum bet size and maximum winnings vary according to game and market type. We reserve the right to change bet limits at any time. For all betting decisions and sports event outcomes, we use data from the official league or governing body. In case of dispute, ktbaazi's decision shall be considered final.
Ktbaazi promotes responsible gaming and we want our players to play safely and within limits. We provide various tools such as deposit limits, session time limits, loss limits, and self-exclusion. You can set or change these limits at any time from your account settings.
If you feel that your gaming is becoming addictive or going out of control, please seek help immediately. We provide self-exclusion options that allow you to block yourself from accessing the platform for a specified period (7 days, 30 days, 6 months, or permanently). Your mental health and financial security are most important to us.
We also help family members and guardians protect their loved ones. If you believe someone is facing problems, you can contact us on their behalf to request account suspension. We will handle your request confidentially and take necessary action.
The following activities are strictly prohibited on the ktbaazi platform and may result in account suspension, closure, and legal action:
We use advanced monitoring systems and fraud detection tools to identify suspicious activity. If we believe an account is involved in prohibited activity, we may suspend the account immediately and conduct a thorough investigation. All funds and winnings will be held during the investigation.
You can request to close your account at any time by contacting our customer support team. Before account closure, all your pending bets will be settled and the remaining balance will be returned to your registered payment method. Once an account is closed, it may not be possible to reopen it.
Ktbaazi reserves the right to suspend or close your account at any time, with or without cause. In such circumstances, we will notify you via email and arrange to return your remaining balance, unless funds are forfeited due to violation of the terms.
If your account is closed due to violation of terms and conditions, all bonuses, winnings, and balances may be forfeited and you will not be permitted to open a new account on our platform in the future. In cases of serious violations, we reserve the right to report to the relevant authorities.
The ktbaazi website, mobile app, and all its content such as logos, designs, graphics, software, text, and other materials are the intellectual property of ktbaazi and its licensors and are protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, or modify these materials without our written permission.
We grant you a limited, non-exclusive, non-transferable license to use our services for your personal, non-commercial use. This license may be revoked at any time if you violate these terms. You may not reverse engineer, decompile, or disassemble any part of our platform.
The ktbaazi platform is provided on an "as is" basis and we do not provide any warranty that the service will be uninterrupted, error-free, or secure. We are not liable for technical issues, server downtime, internet connection disruptions, or third-party service failures.
To the maximum extent permitted by law, ktbaazi shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our services. This includes but is not limited to loss of profits, data loss, or loss of business opportunity.
In no event shall our total liability exceed the total amount deposited by you in the 6 months prior to the claim arising, or BDT 10,000, whichever is less. If your local jurisdiction does not permit limitation or exclusion of liability, the above limitation may not apply.
Ktbaazi reserves the right to change, amend, or update these Terms and Conditions at any time. Any significant changes will be published on our website and notified via registered email. Updated terms will take effect from the date of posting, and your continued use of the platform will be deemed acceptance of the new terms.
We recommend reviewing our terms regularly so you stay informed about the latest rules and policies. If you do not wish to accept the revised terms, you must close your account and stop using the platform.
Contact us for any questions, comments, or concerns regarding these Terms and Conditions. Our customer support team is available 24/7 to serve you via live chat, email, and phone. We typically respond to all inquiries within 24 hours.
You can email us at [email protected] or send a direct message from the "Contact" page on our website. For any dispute or complaint, we seek an amicable resolution and follow our internal complaint resolution process.
Final Note: By accepting these Terms and Conditions, you acknowledge that you have read, understood, and agreed to all terms in the complete document. ktbaazi is committed to your responsible gaming and enjoyable experience.
Our Terms and Conditions create a safe, fair, and enjoyable environment for you and all players
Our rules keep your account, personal information, and financial transactions secure and prevent fraud.
Ensures equal opportunity and a fair environment for all players, and prevents fraud and abuse.
Clear rules and conditions that tell you what you can expect and what your rights are.
Clear payment rules to ensure your deposits and winnings are secure and processed quickly.
Clear terms for all promotions and bonuses, with no hidden surprises.
Tools and support to safeguard your wellbeing, ensuring a safe and enjoyable experience.
Accept our Terms and Conditions and join ktbaazi today to enjoy safe, fair, and exciting gaming
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